Skip to main content
ConKarma

ConKarma — Take It Down Act notice channel

Last Updated: May 16, 2026

This page explains how to submit a takedown request to XTZ Group, Inc. ("ConKarma") for intimate visual content shared without consent, under the federal TAKE IT DOWN Act (2025) and equivalent US federal and state law. The same channel handles DMCA-style copyright notices and other unlawful-content reports.

If you are the subject of a non-consensual intimate image or deepfake hosted on a ConKarma surface, you can ask us to remove it. We commit to acting on valid requests within 48 hours of receipt.

Who can submit a notice

  • The individual depicted in the content (or their parent or legal guardian if the individual is a minor), or
  • An authorised representative acting on the depicted individual's behalf (a lawyer, accredited agent, school administrator, or law-enforcement officer).

You do not need to be a ConKarma account holder to submit a notice. Anyone with standing under the Act can use this channel.

What we treat as in scope

The Take It Down Act covers, broadly, the non-consensual distribution of intimate visual depictions of identifiable individuals — including AI-generated or otherwise synthetic ("deepfake") imagery that depicts a real person in a sexually explicit context without that person's consent.

This channel is also the entry point for:

  • DMCA-style copyright notices for content you own that has been shared inside ConKarma without your authorisation.
  • Unlawful content notices — including reports of CSAM (child sexual abuse material), threats of violence, harassment, or other content that violates US federal or state law. CSAM reports are escalated immediately and reported to NCMEC alongside removal.

If you are unsure whether your concern fits, send the notice anyway — we will route it. The Act's removal obligations attach to a defined category, but our internal escalation process handles a wider set of harms.

How to submit

Send an email to legal@conkarma.app with the subject line "Take It Down notice" (or "DMCA notice" for copyright, or "Urgent — CSAM report" for child-safety escalations).

Include the following in the body of the email. A missing field will not be a reason to reject your request, but it will slow our response:

  1. Identification of the content — the URL, share-token link, in-app message ID, or descriptive details sufficient to let us locate the content. ConKarma surfaces are cell-private by default; if the content is in someone else's cell that you are not a member of, please include any identifier you have plus the date and approximate time you saw it.
  2. Identification of the depicted individual — name and, where relevant, age. If you are reporting on behalf of someone else, your relationship to them.
  3. Your contact information — name, email, and (optionally) phone number, so we can confirm receipt and follow up if we need clarification.
  4. A good-faith statement — that you have a good-faith belief that the content was shared without the depicted individual's consent (for Take It Down Act notices), or without authorisation from the copyright owner (for DMCA notices).
  5. A statement under penalty of perjury — that the information in the notice is accurate and that you are the depicted individual, the copyright owner, or a person authorised to act on their behalf.
  6. A signature — your physical or electronic signature.

What happens next

  1. Acknowledgement — within one business day we will confirm we have received your notice and assign it a reference number.
  2. Triage and verification — we review the notice for completeness and may contact you for clarification. We do not require you to verify your identity to the platform, but we may ask for additional context to locate the content.
  3. Removal — for valid Take It Down Act and DMCA notices we will remove or disable access to the reported content within 48 hours of the original notice (counted from when the request reached our inbox, not from when we acknowledged it).
  4. Notification of the uploader — for non-CSAM notices, we will notify the cell member who uploaded the content of the removal and the reason for it. CSAM removals do not carry a notification, in line with NCMEC reporting procedures.
  5. Counter-notice (DMCA only) — if the upload was lawful, the uploader may file a DMCA counter-notice through the same email channel. We will share counter-notices with the original complainant and, in the absence of a court order, restore the content after the statutory 10-14 business day window.

Children

ConKarma operates a COPPA-compliant under-13 mode. Reports involving minors are handled with elevated priority. If you are reporting CSAM, please use the subject line "Urgent — CSAM report" so the message is flagged for immediate triage. Reports of CSAM are forwarded to NCMEC (the National Center for Missing & Exploited Children) as required by federal law, and to relevant national authorities outside the US where applicable.

Misuse of this channel

Submitting a notice in bad faith — for example, to suppress lawful content, to harass another user, or to claim ownership of content you do not own — may expose the sender to civil liability under the Take It Down Act, DMCA §512(f), state law, and ConKarma's own Terms of Service. We log all notices and the actions taken in response, and we preserve those records for the periods required by law.

What this page is not

  • It is not legal advice. If you are unsure whether to file a notice, consult a lawyer.
  • It is not an emergency response channel. If you or someone else is in immediate danger, call your local emergency number first.
  • It is not the only path. Search engines also operate their own removal channels, and the Take It Down Act Help Center maintains a directory of advocacy resources.

Contact

XTZ Group, Inc. 2261 Market Street #4524, San Francisco, CA 94114, USA legal@conkarma.app